TWIC is Here at the Port of Oakland!

		Where do I get a TWIC? Now at two locations! Oakland Maritime Support Services 11 Burma Rd, Oakland CA 94607 M-F 8:00am - 5:00pm 1830 Embarcadero Ave, Suite 104 Oakland, CA 94606-5230 M-F 8:00am - 5:00pm TWIC Help Call: 1-866-347-8942 (English & Spanish) TWIC Help Desk Pre-Enroll Pre-enrollment will allow TWIC applicants to get an appointment, so they don't have to wait in line at the enrollment center. Online: www.tsa.gov/twic Or by Phone: 1-866-347-8942 (English & Spanish)

Transportation Worker Identification Credential (TWIC)

What is TWIC?
TWIC is the Transportation Worker Identification Credential. It is a federal government ID that all port workers and truckers need to obtain.

Who needs TWIC?

• Anyone who works in secure areas of marine terminals and
  needs unescorted access
• Includes truckers, longshore labor, terminal and port workers, vendors and contractors

When is TWIC being implemented?

• TSA began enrollment at the Port of Oakland on November 8, 2007.
• Compliance date for the San Francisco Bay region:
  April 15, 2009
  (when TWIC will be required for marine terminal entry)
  

Where can you enroll?
Pre-enroll online or visit the Enrollment Center at Oakland Maritime Support Services 11 Burma Rd., Oakland CA 94607. Office hours are Monday through Friday from 8:00AM to 5:00PM.

What is required to enroll?

• Fill out an application online , or in person at the enrollment center
• Provide identity documents. For a list of these document, click here.

What can disqualify me from getting a TWIC?
For more information on disqualifications go to page 13 of TWIC Program Small Entity Guide for Applicants.

Did you know that there’s a waiver and appeals process?
For more information on how to apply for a waiver or an appeal go to page 19 of the TWIC Program Small Entity Guide for Applicants.

A Workers Guide to the Transportation Worker Identification Credential Application, Appeal and Waiver Process - published by the National Employment Labor Project.

Do you need assistance in another language?
Assistance for limited English speakers

• Oakland Equal Access can help you find and interpreter to help you through your enrollment
• Call Oakland Equal Access office at 510-238-2368
• TSA Spanish Language Hotline 1-800-347-8942
• You can bring your own interpreter

List of Available Documents and Resources

• TWIC Frequently Asked Questions
• TWIC Program Small Entity Guide for Applicants
• TWIC Enrollment Process Flow Chart
• U.S. Coast Guard
• Alameda County Clean Slate Clinic (CSC) provides free legal help to eligible low-income residents in Alameda County who are seeking to clean up their criminal records
• Immigration Services/Legal Assistance Centers
  • Asian Law Caucus
    939 Market Street, Suite 201
    San Francisco, CA 94103
    Tel: 415-896-1701
    
    
  • Catholic Charities Immigration Program
    2625 Zanker Road, Suite 201
    San Jose, CA 95134
    Tel: 408-944-0691
    
    
  • La Raza Centro Legal
    474 Valencia Street, Suite 295
    San Francisco, CA 94103
    Tel: 415-575-3500
    
    
  • Centro Legal de La Raza
    2501 International Blvd.
    Oakland, CA 94601
    Tel: 510-437-1554
    
    
  • Santa Clara University, School of Law Civil Clinical Programs East San Jose Community Law Center
    1030 The Alameda
    San Jose, CA 95126
    Tel: 408-567-6255
    
    
  • Asian Pacific Island Legal Outreach
    1188 Franklin Street, Suite 202
    San Francisco, CA 94109
    Tel: 415-567-6255
    
    
  • International Institute of the East Bay
    449 15th Street, Suite 303
    Oakland, CA 94612
    Tel: 510-451-2846
    
    
  • East Bay Sanctuary Covenant
    2362 Bancroft Way
    Berkeley, CA 94704
    Tel: 510-540-5296